Insurance info: Please note, we cannot guarantee that we accept your insurance until we have done a full verification of your benefits. One reason for this is each insurer has many different plans with differing levels of coverage. Additionally, not all clinicians accept every insurance listed above, due to their varying levels of licensure. Our billing team can assist you in verifying benefits and any pre-authorization benefits.

What if you don’t accept my insurance?

There are various self-pay options available that can be discussed in the event that we can’t accept your insurance. For self-pay clients, we can provide a “superbill” (a bill that includes diagnosis and procedure codes) which you can submit to your insurance company for possible reimbursement.

Anesis does not turn away anyone due to inability to pay.

Yes, you can find out more about our Telehealth services here.

Our current waitlist is 3-5 weeks. Wait times for specific therapists may be longer. Wait times for kids and teens may be longer as not all therapists work with younger age groups. We know reading this can be discouraging. We are sorry for the wait.

We offer drop-in services at 3 locations.

Mt. Zion Location

(2019 Fisher Street)

Thursdays, 1pm-5pm

Anesis West Side Location

(815 Forward Drive)

Bilingual Services (Spanish/English)

Thursdays, 3pm-6pm

Anesis Satellite Location

2206 University Avenue

Tuesdays & Wednesdays, 10am-2pm (Starting Oct1st)

Again, you do not have to be a church member or religious to receive services.

You can read more about these programs here.

Anesis offers a group for persons on our waitlist who are gearing up to begin therapy. This group provides some information about coping skills while assisting you in clarifying your goals and desires for therapy. For more information about this, please contact our front desk at 608-268-6530.

You may also contact the 24-Hour Mental Health Crisis Line: (608) 280-2600, or proceed to your nearest Emergency Department if you are in an acute crisis.

A member of our care team will reach out by phone and email when it is time to get you scheduled for an intake. If they aren’t able to reach you then, they will allow two business days for you to return contact, before removing you from our waitlist. We know that is a swift turnaround, but please do not panic: a member of our care team will reach out approximately two to three weeks beforehand so that you know to expect a scheduling call.

If you communicated your preference of Anesis’ therapists with our care team, that information has been noted. If you did not share your preference with our care team, you are welcome to call back and let them know who you’d like to see. Therapist bios can be viewed here. While we strive to accommodate your preferences, please note that we cannot always guarantee this.

We deeply believe in the power of a good fit between client and therapist. Our care team works skillfully to ensure you are paired with a therapist who fits your needs and concerns, though we understand that this is not always possible. If for any reason you are not comfortable working with your prospective therapist, you may return to the list to wait for another therapist.

After you are scheduled, you will need to register to your client portal. The link to this portal will be included in an email titled “Client Portal.” In the event that you did not receive this email (after checking spam and junk), please contact our office and ask that it be re-sent. These forms take approximately 20 minutes to complete. If unable to complete these forms electronically at home, please arrive at your scheduled appointment 20 minutes early to complete them. Failing to do this may result in your appointment being rescheduled.

These intake forms serve as a contract between you and Anesis Therapy, and need to be completed at least 24 hours before your appointment. Please allow yourself adequate time to thoroughly read and complete these forms.

More details on this process will be provided once you are scheduled.

Client Portal Link

We are so happy that you have been able to access the care you need. We kindly ask that you inform us if you have started services elsewhere so that we can update our waitlist with accurate information. We wish you the best of luck in your mental health journey, and we thank you for having considered Anesis Therapy in your journey.

Your privacy is paramount at Anesis, regardless of any personal connections you may have with our staff. All client information is strictly confidential and protected by law, even if you know someone who works here. Our professional team maintains clear boundaries and follows rigorous confidentiality protocols:

• Your files and information are securely stored and accessible only to your direct care providers

• Staff members are prohibited from discussing client information outside of professional consultation

• All team members, from therapists to administrative staff, are bound by strict confidentiality agreements

• We maintain professional boundaries between personal and clinical relationships

• If you're ever uncomfortable, you can request to work with different providers within our practice